Privacy Policy

Your privacy matters to us. This policy explains what information TechTrink collects, how we use it and how we keep it safe when you shop with us.

Last updated: 13 October 2026

01 Introduction

TechTrink (“we”, “us”, “our”) runs the online store at techtrink.com, selling original AirPods, headphones, chargers, data cables, power banks and other tech accessories across Pakistan. By using our website or placing an order, you agree to the practices described in this Privacy Policy.

02 Information We Collect

We only collect the information we need to process your orders and support you:

Order details — your name, phone number, email address and delivery address.
Account details — if you create an account, your login email and order history.
Messages — anything you send us through our contact form, WhatsApp, phone or email.
Payment confirmation — for bank transfers, the payment screenshot or reference you share with us.
Technical data — basic information such as your browser, device and pages visited, collected through cookies.

03 How We Use Your Information

To process, confirm, pack and deliver your orders.
To contact you about your order, delivery or payment.
To answer your questions and provide customer support.
To handle returns, replacements and complaints.
To improve our website, products and service.
To send you offers or updates, only if you have agreed to receive them.

04 Payments

We offer Cash on Delivery and Online Payment / Bank Transfer. We do not collect or store any debit/credit card numbers or banking passwords on our website. For bank transfers, we only use the payment screenshot or reference you send us to verify your payment.

05 Sharing Your Information

We never sell or rent your personal information. We only share it when necessary:

Courier partners — your name, phone number and address so they can deliver your order.
Service providers — such as our website hosting and email services, who help us run the store.
Legal reasons — if required by law or to protect our rights and customers.

06 Cookies

Our website uses cookies to keep your cart and login working, remember your preferences and understand how visitors use the site. You can disable cookies in your browser settings, but some features such as the cart and checkout may not work properly.

07 Data Retention

We keep your order information for as long as needed for delivery, returns, warranty support, accounting and legal purposes. Contact form messages are kept only as long as needed to respond to you.

08 Data Security

We take reasonable steps to protect your information, including a secure (SSL) connection and limited access to customer data. However, no method of online transmission or storage is 100% secure, so we cannot guarantee absolute security.

09 Your Rights

You can ask us at any time to:

See the personal information we hold about you.
Correct or update your details.
Delete your account or personal information (except where we must keep it for legal or accounting reasons).
Stop receiving promotional messages.

Just contact us using the details below.

10 Third-Party Links

Our website contains links to other services such as WhatsApp and Instagram. These services have their own privacy policies, and we are not responsible for how they handle your information.

11 Children's Privacy

Our store is not intended for children under 13, and we do not knowingly collect personal information from them.

12 Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last updated” date.

Questions?

Contact Us About Your Privacy

If you have any questions about this policy or your personal data, reach out to us anytime.